What time is the clinic open?
We are open Mondays and Thursdays from 9am-5pm; Tuesday-Wednesday from 11am-5pm. Other days and times are available by appointment for both medical and dental visits.
I have medical insurance but am without dental insurance. Can I be seen at Hope Health Services for dental care?
No, our criteria for being a dental patient is to be without medical and dental insurance.
Is there a specific geographic area you must live in to be a patient?
No, there are no geographic residency restrictions.
How do I get a medication refill?
If you are an established patient, you may get medication refills by requesting via phone or in person. Understand that refills may not be granted in the following circumstances:
- If you have not been seen by a medical provider at the clinic in the previous 6 months
- If you are requesting a drug or dosage that we have not prescribed before
- If you are requesting a substance we no longer prescribe
- You are found or suspected to be abusing any medication we prescribe
- You are no longer a patient here
How do I cancel or reschedule an appointment?
Please call us to reschedule or cancel. If we are unable to answer your call, please leave a voicemail.
What if I accidentally miss my appointment?
Please let us know your circumstances. Missing an appointment can prevent another patient from receiving care. If you miss two consecutive appointments, you will be suspended from receiving services for 365 days.
What if I cannot pay for my appointment?
Payment is expected at the time of service. If you unable to pay the modest fees, please contact our office manager to discuss all options for your care.
What are your prices?
Primary care appointments cost $30 per visit. Specialty appointments cost $10 per visit. Labs, imaging, and pap smears are an additional cost. School physicals are $20. Telepsychiatry appointments are $50. We do not perform vaccinations.